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EDE’s complete program management is called the window, and it focuses around clarity for our clients. From an online ordering system, where our clients can see their complete inventory, to our analytics offerings which show what aspects of their program are working best, EDE’s window gives a clear picture. The result is an EDE client relationship that works together to make the right impact on your program.
Rather than rely on cumbersome programs designed tens of years ago, EDE has custom created an online hub for our clients to easily see the items they have accessible. This includes exhibit components, portable exhibits, graphics, accessories and giveaways. The system is also created to work easily anywhere, with tablet and mobile optimizations.
In working on projects with multiple decision makers, our management team began to notice issues with communication. These challenges led to a longer time spent in approvals, and poor client experiences. To solve this, EDE decided to research project management software that would help, and found it in Basecamp. Basecamp helped us communicate more clearly within a group, as well as organize decisions in one location. Using this technology gives us what we demanded and what our clients appreciate.
EDE chose to become an ownership partner with Sho-Link, a company that provides specialized labor for the nation-wide installation and removal of exhibits. This control over communication and coordination ensures that EDE standards are upheld from our shop through the installation.
Measurement of face-to-face marketing experiences is key to continued use. In order to help our clients, we’ve developed EDE analytics to create analytical data that helps to measure experiences in trade shows. This measurement system works with CRM systems, NFC and iBeacon interaction, RFID information, and custom lead retrieval to give accurate data that helps to target and spend marketing dollars wisely.
All the processes in the world aren’t complete without the right team of people to manage it. EDE is proud to have assembled a complete team of account executives, account managers, project managers, graphics managers and warehouse managers to execute our window program. Each member brings with them experience and recommendations that have helped create an open framework which drives the window.